1.Acceptance of terms
By placing an order with Las Vegas Designs USA, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use our services.
2.Services provided
Las Vegas Designs USA provides custom digital services only, including:
- Embroidery digitizing
- Vector and SVG artwork
- CNC and laser-ready files
All services are delivered digitally in the requested file formats. We do not sell physical products, embroidered items, patches, prints, or finished goods.
3.Orders and payments
- Orders are processed after payment confirmation
- Pricing is based on complexity, size, and service requirements
- Major changes after work has started may require additional charges
- Files may remain locked until payment is successfully completed
We reserve the right to refuse or cancel orders with unclear, incomplete, unrealistic, or conflicting instructions.
4.Customer responsibilities
Customers must provide accurate, complete, and final information at the time of order placement. Responsibilities vary by service type.
Embroidery digitizing
Customers must provide:
- Artwork or reference files
- Final size and placement
- Color and stitch preferences
- Embroidery machine type and required file format
- Fabric type and intended application
Vector and SVG services
Customers must provide:
- Source image or artwork for conversion
- Required output format and color mode
- Intended use, such as printing, cutting, or digital display
- Final size, scaling needs, and detail preferences
CNC and laser-ready files
Customers must specify:
- Material type and thickness
- Cut, engrave, or score instructions
- Kerf, tolerance, or bridge requirements if applicable
- Machine or software compatibility details
Las Vegas Designs USA is not responsible for errors, delays, or additional work caused by missing, incorrect, or unclear information. Changes requested due to incomplete details may be treated as revisions or new orders.
5.Turnaround time
Turnaround times are estimates only and may vary depending on workload, complexity, and revision requests. Rush delivery is subject to availability and approval.
6.Revisions
Minor revisions are included unless stated otherwise. These include small corrections that do not alter the overall structure of the design.
Major revisions, redesigns, or requests outside the original instructions may require additional charges or be treated as new orders.
7.Intellectual property
- You retain ownership of all artwork you submit
- We do not claim ownership of customer designs
- You confirm you have the legal right to use and digitize the artwork
Customers are responsible for copyright and trademark compliance. Las Vegas Designs USA is not liable for third-party rights violations related to customer-provided content.
8.Limitation of liability
We provide professionally prepared digital files, but we are not responsible for final production results.
This includes issues related to:
- Machine settings or limitations
- Fabric behavior
- Thread quality or tension
- Stabilizers or backing materials
- Hooping, trimming, or production techniques
Testing files on your own machine and material is the customer's responsibility.
9.Refunds
Refunds are governed by our Refund Policy. Because all services are custom and digital, refunds are limited, and revisions are always attempted first.
Please review the refund policy before placing an order.
10.Contact
Email: sales@lasvegasdesignsusa.com
