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FAQs

To sign up for an individual account its fairly easy simply click on registration menu and click on sing up. After filling up your required details you will be log in your personal account.

No, it’s not mandatory to sing up for a quote, you may simply send us your query on our quote form and one of our team member will be in touch with you shortly.

Nothing to worry about just click on forget password and you will br redirected to password reset page there you can change your password again.

You can submit your order through following channels.

  1. Online (after login to your account. make sure to fill all mandatory fields mark with star)
    3. On chat
    4. Email

We will send you company invoice onto your email, you may pay through pay pal or any debit card /credit card.

Standard time for embroidery digitizing and vector art conversion is 12-24 hours for complex logo and for simple logo it takes 6-12 hours.

However you may opt for an urgent order with an applicable fee of $5 each logo.

We do not knowingly reproduce copyrighted material and will not accept liability for such infringement when reproducing orders. You are solely responsible for ensuring the artwork you submit does not infringe on property rights by obtaining proper permission for the reproduction of logos, trademarks and copyrighted material

If you face any issue during stitching or if it differs from original art we will fix it till you are satisfied.

There is fix standard starting price for each category you may visit our page Prices for more details. For complex logo please send us your artwork with appropriate size and we will let you know price accordingly.

Production time refers to the period it takes to make your patches order in our production facility. The time is based on business days, Monday through Friday, excluding holidays.

Yes! Unless it is an exact reorder, you always see an e-proof of your item which must be approved by you before we proceed!

After approval of digital artwork you will receive your shipping in 14 working days.